Controller & Processor Roles
We act as a data controller for agency account information (signups, billing) and as a data processor for client data your agency uploads to fulfill services.
Your Rights
- Right of access — request a copy of your data.
- Right to rectification — correct inaccurate data.
- Right to erasure — request deletion (subject to legal retention).
- Right to data portability — receive your data in a portable format.
- Right to restrict or object to processing.
- Right to lodge a complaint with your supervisory authority.
Submitting a Request
Email contact@whitelabelseolocal.com from the email associated with your agency account. We may ask for verification before fulfilling sensitive requests.
Consent & Lawful Basis
We rely on contract performance for service delivery, legitimate interest for product improvement and security, and consent for non-essential cookies and marketing.
International Transfers
Sub-processors
We use vetted vendors for hosting, authentication, analytics, email and payments. A current sub-processor list is available on request.
Breach Notification
In the unlikely event of a personal data breach, we will notify affected agencies and relevant supervisory authorities in line with GDPR timelines.
Questions about this policy?
Our team responds to legal, privacy, and compliance requests within 5 business days.